Terms of service

Terms of Service

Last Updated: September 15, 2026

Welcome to HITA Furniture.

These Terms of Service ("Terms") govern your use of the HITA Furniture website and your purchase of products through our online store.

By accessing or using our website, placing an order, or purchasing a product from us, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or purchase our products.

1. About HITA Furniture

HITA Furniture is an online furniture and home décor retailer specializing in products inspired by Japandi, modern minimalist, Scandinavian, and contemporary design.

Throughout these Terms, the words "HITA Furniture," "HITA," "we," "us," and "our" refer to HITA Furniture.

The terms "you," "your," and "customer" refer to any person who accesses our website or purchases our products.

2. Use of Our Website

By using our website, you agree that:

You are legally capable of entering into a binding agreement.
You will provide accurate and complete information when placing an order.
You will not use our website for unlawful or fraudulent purposes.
You will not attempt to interfere with the operation or security of our website.
You will not copy, reproduce, distribute, or exploit our website content without permission.
You will not use automated systems, bots, or other methods to access or collect information from our website without authorization.

We reserve the right to refuse service, restrict access, or cancel orders if we reasonably believe that our website is being used fraudulently, unlawfully, or in violation of these Terms.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, dimensions, colors, materials, and specifications displayed on our website are accurate.

However, slight variations may occur due to:

Monitor and screen settings
Lighting conditions
Photography
Manufacturing processes
Natural variations in materials
Product updates or changes from manufacturers

Product dimensions and specifications should be reviewed carefully before placing an order.

We reserve the right to correct product descriptions, pricing, specifications, or other information on our website at any time without prior notice.

4. Product Availability

All products are subject to availability.

We may limit the quantity of products available for purchase and may discontinue products at any time.

If a product becomes unavailable after you have placed an order, we may contact you to discuss available options or issue a refund for the unavailable product.

5. Prices

All prices displayed on our website are subject to change without notice.

We make reasonable efforts to ensure that prices are accurate. However, errors may occasionally occur.

If we discover an obvious pricing error after you have placed an order, we reserve the right to cancel the order and provide you with a full refund.

Any applicable taxes, shipping charges, or other fees will be displayed during checkout when applicable.

6. Orders

Placing an order through our website constitutes an offer to purchase the selected products.

After placing an order, you will receive an order confirmation email.

An order confirmation does not necessarily mean that your order has been accepted and shipped.

We reserve the right to accept, decline, or cancel an order for reasons including:

Product availability
Pricing or listing errors
Payment issues
Incorrect customer information
Shipping limitations
Suspected fraud or unauthorized transactions
Violation of these Terms

If we cancel an order after payment has been received, the amount paid for the canceled order will be refunded to the original payment method.

7. Payment

You agree to provide valid and accurate payment information when placing an order.

By submitting payment information, you represent that you are authorized to use the payment method provided.

We may use third-party payment processors to securely process transactions.

HITA Furniture does not directly store your complete credit card information.

Orders may be subject to verification before processing.

8. Shipping and Delivery

Shipping information, estimated delivery times, and applicable shipping charges are provided during the purchasing process or on our Shipping Policy page.

Estimated delivery times are not guaranteed delivery dates.

Delivery may be affected by circumstances outside our reasonable control, including:

Weather
Carrier delays
Holidays
Transportation disruptions
Incorrect shipping information
Customs or regulatory delays
Other unforeseen circumstances

Once an order has been shipped, tracking information will be provided when available.

For additional information, please review our Shipping Policy.

9. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

Unless otherwise stated for a particular product, eligible products may generally be returned within 30 days of delivery, subject to the conditions described in our Return & Refund Policy.

We strongly recommend reviewing the policy before making a purchase.

10. Damaged or Defective Products

If a product arrives damaged or defective, please contact us within the applicable timeframe described in our Return & Refund Policy.

We may request photographs, videos, packaging information, order details, or other documentation to evaluate the issue.

Depending on the circumstances, we may offer:

Replacement parts
A replacement product
Repair assistance
A partial refund
A full refund

The specific resolution will depend on the nature and extent of the issue.

11. Cancellations

If you wish to cancel an order, contact us as soon as possible at:

support@hitafurniture.com

We will make reasonable efforts to accommodate cancellation requests before an order enters processing or shipment.

Once an order has been processed or shipped, cancellation may no longer be possible.

In such cases, the order may be subject to our Return & Refund Policy.

12. User-Submitted Content

If you submit reviews, photographs, comments, testimonials, feedback, or other content to HITA Furniture, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, modify, and distribute that content for marketing, advertising, promotional, and business purposes.

You represent that:

You own or have the necessary rights to the content.
The content does not violate the rights of another person or company.
The content does not contain unlawful, defamatory, abusive, or misleading material.
The content does not contain malicious software or harmful code.

We reserve the right to remove or refuse any content that we believe violates these Terms or is otherwise inappropriate.

13. Intellectual Property

All content appearing on the HITA Furniture website, including but not limited to:

Logos
Brand names
Product images
Photographs
Graphics
Website design
Text
Product descriptions
Videos
Icons
Page layouts

is owned by or licensed to HITA Furniture unless otherwise stated.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit our website content without our prior written permission.

Unauthorized use of our intellectual property may violate applicable copyright, trademark, or other laws.

14. Third-Party Services and Links

Our website may use third-party services or contain links to third-party websites.

These services may include payment processors, shipping providers, analytics platforms, advertising services, or other external providers.

HITA Furniture does not control third-party websites and is not responsible for their content, policies, availability, or practices.

Your use of third-party services may be subject to the terms and privacy policies of those third parties.

15. Website Availability

We do not guarantee that our website will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend or modify the website for:

Maintenance
Updates
Security reasons
Technical issues
Operational reasons
Other circumstances beyond our reasonable control

We are not responsible for losses resulting from temporary website interruptions or technical problems beyond our reasonable control.

16. Disclaimer

To the maximum extent permitted by applicable law, HITA Furniture provides the website and its content on an "as is" and "as available" basis.

We do not guarantee that:

The website will always be available.
Website content will always be completely accurate or error-free.
Product availability will remain unchanged.
Estimated delivery dates will always be met.
The website will be free from viruses or other harmful components.

Nothing in these Terms is intended to exclude rights or protections that cannot legally be excluded under applicable law.

17. Limitation of Liability

To the maximum extent permitted by applicable law, HITA Furniture and its owners, employees, affiliates, service providers, and business partners will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or purchase of our products.

Our liability relating to a particular order will, to the extent permitted by law, be limited to the amount actually paid by you for the product or service giving rise to the claim.

Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.

18. Indemnification

You agree to defend, indemnify, and hold harmless HITA Furniture and its owners, employees, affiliates, service providers, and business partners from claims, liabilities, damages, losses, costs, and expenses arising from:

Your violation of these Terms.
Your misuse of our website.
Your violation of applicable laws.
Your infringement of the rights of another person or entity.
Your unauthorized use of our website or its content.

19. Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect information associated with your use of our website and services.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

20. Changes to These Terms

We may update or modify these Terms from time to time.

When we make changes, we will update the "Last Updated" date at the top of this page.

Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms.

We encourage you to review these Terms periodically.

21. Governing Law

These Terms shall be governed by and interpreted in accordance with applicable laws, without regard to conflict-of-law principles.

Any disputes arising from these Terms or your use of the HITA Furniture website will be handled in accordance with applicable law and the appropriate jurisdiction.

Nothing in these Terms is intended to limit any mandatory consumer rights that apply to you under applicable law.

22. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in full force and effect.

The invalid or unenforceable provision will be interpreted or modified to the extent necessary to make it enforceable while preserving its original intent as closely as possible.

23. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the agreement between you and HITA Furniture regarding your use of our website and purchase of our products, except where additional terms apply to a particular product or service.